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Privacy Policy
🔒 Privacy Policy
Last Updated: July 2025
This Privacy Policy explains how Hivoz.com collects, uses, and protects your personal information in accordance with applicable laws including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).
📥 What Information We Collect
- Personal Information: name, email address, shipping address, phone number, payment information
- Device Information: browser type, IP address, device identifiers, cookies
- Usage Data: pages visited, time spent on site, referring websites
🎯 How We Use Your Information
- To process and deliver your orders
- To verify your age and comply with vape product regulations
- To provide customer support
- To send order updates, marketing emails (only if you opt-in)
- To analyze website usage and improve user experience
🔒 Data Protection & Security
We implement industry-standard encryption and access control to protect your information. Payment data is securely processed by our third-party payment processors. We never store your full credit card information on our servers.
🔁 Sharing Your Data
- We share your data only with trusted third parties involved in fulfilling your order (e.g., shipping carriers, payment processors).
- We do not sell or rent your personal data to third parties.
🔞 Age Restrictions
Our website is intended for individuals aged 21 and over. We do not knowingly collect personal data from minors.
📬 Marketing Emails
- You can choose to opt in to receive promotional emails.
- You may unsubscribe at any time via the link in the footer of each email.
🧁 Cookies & Tracking
We use cookies and similar technologies to track activity and improve functionality. You can manage cookie preferences via your browser settings.
🌍 International Users
If you are accessing our site from outside the United States, please note that your data may be transferred to and processed in the U.S. by our systems and service providers.
🔁 Your Rights (CCPA & GDPR)
- Request access to your personal data
- Request correction or deletion of your data
- Opt-out of data processing for marketing purposes
- Request a copy of your stored data
To exercise any of the above rights, email us at info@hivoz.com.
🔗 Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites.
✏️ Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
📞 Contact Us
If you have any questions or concerns regarding your privacy, please contact us at:
info@hivoz.com