Contact Us

📞 Contact Us
We're here to help. Whether you have a question about our products, shipping, returns, or anything else — our team is ready to assist.

📬 Get in Touch
Email: info@hivoz.com
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Response Time: We usually respond within 24 business hours.

❓ Frequently Asked Questions
Check out our FAQs to get instant answers about vape safety, delivery time, nicotine content, and more.

📍 Location (For Reference Only)
Our logistics partners fulfill orders from distribution centers across the U.S.

📦 Order Support
Email us with your order number and a short description of the issue.
Include any relevant photos if applicable (e.g., damaged package).
We'll investigate and get back to you as soon as possible.

🔗 Quick Links
Shipping Information
Returns & Refunds
Privacy Policy

For wholesale or media inquiries, please include “Wholesale” or “Media” in the subject line of your email.